Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the platform secure. This policy explains what we gather, how we use it, and the choices you have around your data.

Account securityPayment dataContact rightsData retentionCookie use
Babo88 How We Handle Your Account Information
POLICY QUESTIONS

How to Reach Us About Privacy

If you have questions about what data we hold, want to update your contact details, or need to request a data review, reach us through live chat, email or the in-account message centre. Our team handles privacy requests during support hours and confirms receipt within one business day.

Live Chat Open the chat bubble in the bottom corner of any page to ask about data access, correction or deletion. Our team can pull up your account details and walk you through the request process in real time.
Email Support Send your privacy question or data request to our support address. Include your registered mobile number so we can verify your identity before sharing account information. Expect a reply within one business day.
Account Messages Log in and open the message centre under your profile menu. Submit a ticket tagged 'Privacy Request' with details of what you need. We review in-account messages daily and respond with next steps or confirmation.
DATA PRACTICE

How We Protect and Store Your Information

We encrypt payment data in transit and at rest, limit internal access to account records on a role basis, and log every transaction so you can review your history. Session cookies expire when you close the browser, and you control marketing preferences in your account settings.

Secure Transmission Every bKash, Nagad and Rocket deposit flows through an encrypted channel. We do not store your wallet PIN or OTP; those stay between you and your payment provider, and we only record the transaction reference and amount.
Cookie Management Essential cookies keep you logged in and remember your language choice. Analytics cookies track which games you open and how long pages take to load. You can block analytics cookies in your browser settings without breaking account access.
Account Security We hash your password, send an OTP for every login from a new device, and lock the account after repeated failed attempts. You can review login history and active sessions in your security dashboard and revoke any session you do not recognise.
Data Retention While your account is active we keep transaction logs, game history and communication records. When you close the account we archive your data for the period local regulation requires, then delete it. Contact us if you want to request early deletion after closure.

Common Questions About Your Data

We ask for your mobile number, date of birth, and a password. When you deposit for the first time we may request ID verification to comply with local rules and prevent fraud. We do not ask for more than we need to run the account.

We share transaction references with bKash, Nagad, Rocket and bank-transfer processors to complete your deposits and withdrawals. We do not sell your data to advertisers or pass payment credentials to anyone outside the payment flow.

Log in and open your account profile to review contact details, transaction history and active sessions. For a full data report, contact support through live chat or email and confirm your identity; we will compile the file within a few business days.

Yes. Contact support, request account closure, and confirm with the OTP we send. We will close the account immediately and archive your data for the minimum period local law requires, then delete it. Outstanding balances must be withdrawn first.

Essential cookies keep you logged in and remember language preference. Analytics cookies help us measure load times and game popularity. You can disable analytics cookies in your browser without losing access to the lobby or your wallet.

We send an OTP to your registered mobile for every new-device login, hash your password, and lock the account after repeated wrong attempts. You can review active sessions in your security dashboard and revoke any device you do not recognise.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.